Technology

The Crop Division works continuously to develop and refresh technology-based services to meet the needs of the agents and producers we support. Our web-based initiatives offer unique functionality to field agents of this specialized division, whose rural customers are often miles away from office support.

Great American also leads the industry in providing secure policyholder access to critical information about coverages, account status, industry trends and pricing/profit models. These sophisticated business owners are empowered by their status as Great American policyholders to manage risk on their own time, on their own terms.

GEAR

GreatAg® Electronic Acreage Reporting

Field-level reporting
Simplified electronic acreage reporting
Paperless certification process with eSignature capabilities
Generate Farm-Tract-Field report for use at FSA
USDA ACRSI (Acreage Crop Reporting Streamlining Initiative) reporting and receiving capabilities

GEAR on GreatAg® Mobile

Simplified acreage reporting for iPad™
Full offline capabilities, including maps and data
No wireless access required for acreage reporting

GreatAg®

GreatAg is a secure portal accessed by either our agent partners or their customers. Agents log on to the site using their own unique password provided by Great American; policyholders’ initial logon requires their policy and tax identification numbers and email address. Great American then generates a unique password that is sent immediately via email, which they will use for ongoing access to the system. GreatAg is fully protected by a state-of-the-art redundant data security protocol.

Agent Access

Agents can use the GreatAg portal to access virtually all the information they need to manage their relationship with both GreatAmerican and their customers. They can also use the site to import (or export) data into (or out of) the GreatAg system and submit all the e-forms required to apply for coverage. Agents can also submit any scanned document directly into the GreatAg system, eliminating paper and postage costs.

Through the GreatAg portal, agents can access:

Accounting- commissions, history and status of premium payments;
Policy Terms- complete terms and conditions of each policy in force;
Claims- file a claim; claims status; complete loss history
CIMS- field access to FSA data to enable on-site quoting

A wide variety of preferences allow users to fully customize their interface with GreatAg.

New user? Click "Set up a new account" at the top of this page to create your new GreatAg account.

Policyholder Access

Customers of Great American’s Crop Division have 24-7 access to all the terms and conditions of their policies and the status of every claim they’ve filed. Some of the other information available to policyholders includes:

How to reach your agent
How to reach Great American
Account summary
Online bill payment options
Electronic signature options
Sign up for electronic claim payment
1099 detail for paid claims
Forms history
Access to maps
Detailed policy information on both MPCI and Crop Hail

New user? Click "Set up a new account" at the top of this page to create your new GreatAg account.

Notification System

With Great American’s notification system, our agents and growers are provided real-time email or text notifications as claims advance through our claim process. These notifications provide our agents and growers with the most up-to-date status regarding their claims, as well as adjuster contact and other useful information.

Agents are able to set up and customize their notification settings to receive updates on as many of our claim status categories as they’d like. Agents can also update the email address or mobile number associated with their notification account. They can enroll their growers to receive notifications as well.

To start receiving notifications today, log in to GreatAg and click the Notifications Settings menu option. To learn more, contact your Great American representative.

GreatAg® Mobile

GreatAg Mobile is a universal app that runs on iPad and iPhone, enabling access to important policy information by Great American Crop agents and employees.

Agent Access

Agents can use GreatAg Mobile to access:

Accounting information
Policyholder contact information
Claims
Quick quote functionality
Farm maps
View/generate/annotate policy forms
Acreage reporting

Adjuster Access

GreatAg Mobile provides on-the-go access to:

Policyholder's policy and claim information
Expediting calls, text messages, and emails
Policyholder's mapped fields
Capturing photos, notes, and voice memos
Quick and thorough claim documentation
GPS mapping capabilities

Learn More

eClaims

eClaims, Great American’s claims processing application, provides Adjusters with remote access to policyholders’ claim and policy information, which allows for quick and accurate claim determinations. eClaims is equipped with electronic signature and document upload capabilities to facilitate a paperless claims process. Signed claim paperwork is electronically transmitted for payment from the field to the Regional Office via eClaims, eliminating mail delays traditionally associated with the claims process.
Great American’s Adjusters also use eClaims to document their contact with the policyholder and update the status of a claim. This information is shared through GreatAg and available for agent viewing.

To learn more, please contact us.